Winter Springs residents filled the room for the recent Meet the Candidates forum, hosted by the League of Women Voters of Seminole County and moderated by Oviedo Community News. The evening covered the mayoral race and both commission races, and the questions came straight from residents, with water bills, stormwater, and the reliability of the city’s utility systems at the center of the conversation.
Commissioner Victoria Bruce, who represents District 2, used her time to talk about the work of the past four years and the priorities residents raise with her most often.
Fixing a system that had been neglected
Bruce’s central message was that Winter Springs inherited infrastructure that had gone years without the routine maintenance it needed, and that closing that gap has been the main work of the current commission. She described a stormwater fund that had been operating in deficit and borrowing from the general fund, and years of deferred maintenance on the systems residents rely on every day. Her point was not that the system is finished, but that the city now has the people and the plan in place to keep it reliable.
Why utility rates have gone up
Residents asked, as they do at nearly every forum, about rising water bills. Bruce addressed it directly. Water and sewer rates rose because the utility carries real debt from the plant and system investments the city is required to make, and an independent consultant set the schedule through a formal rate study. Those rates fund the utility system itself, and they are separate from property taxes. Bruce has committed that any rate change comes with a clear public explanation of exactly what it pays for, and that the city keep pursuing grants and low interest state financing to reduce the burden on ratepayers.
Stormwater and water quality
On stormwater, Bruce pointed to a fee that had not changed in decades while the fund fell into the red. Raising it in steps has funded the pond maintenance that had been deferred, which she tied directly to water quality. When ponds are not maintained, flow slows, water stagnates, and algae blooms follow. Protecting water quality, she said, is the reason the maintenance matters.
Reliability and straight talk with residents
Residents have also raised fair questions about water main breaks and day to day reliability, both at the forum and online. Bruce has been straightforward about it. An aging system will have breaks, and the honest answer is not to claim the system is perfect. It is to invest in the replacements and maintenance that reduce failures over time, and to keep residents informed along the way.
She has also stressed that residents deserve to know the difference between events. A boil water advisory on the drinking water system is a public health notice that calls for immediate, plain language communication. A routine repair, or an issue on a reclaimed or irrigation line, is not a drinking water emergency, even when it is disruptive or messy. Bruce supports prompt notice through several channels at once, text, email, the city website, and traditional notice for neighbors who are not online, so residents hear about genuine concerns quickly and directly from the city rather than secondhand.
Conservation as the next step
Looking ahead, Bruce highlighted water conservation as a practical way to protect the aquifer and help residents manage their bills. She pointed to rain sensor and irrigation programs that can prevent overwatering, noting that a single irrigation cycle can use as much water as dozens of loads of laundry. She also noted that reclaimed water lines are expanding into more Winter Springs neighborhoods, which can lower costs for the homes that connect to them.

Available and accountable
Bruce closed on accessibility. She described her role as a watchdog and an advocate who answers residents directly, keeps the community informed through a regularly updated website, and treats residents as the eyes and ears that help the commission catch problems early.
More information and ongoing updates are available at https://www.facebook.com/victoriaforwintersprings.
Paid for and approved by Victoria Bruce, for Winter Springs City Commissioner, District 2.

